At IHLD, safeguarding your privacy and ensuring the confidentiality of your personal information is of utmost importance to us. We are dedicated to complying with relevant laws and regulations, including: Information Technology Act, 2000 – Section 43A. Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011. This Privacy Policy pertains to the collection, storage, processing and sharing of your Personal Information when utilising the services offered via the IHLD website, https://www.asianheartinstitute.org Throughout this Privacy Policy: ‘You’ or ‘Your’ refers to the user (registered or unregistered) of the Website and/or services. ‘We’, ‘Us’, and ‘Our’ refer to the IHLD. 1. Access To Personal Information We gather your Personal Information directly from you, from third-parties, and automatically through our Website. This information may encompass details like the type of device you use, your IP address, and other specifics outlined in Clause 5 below. You can access and modify your shared Personal Information by contacting us via the email provided in Clause 15. 2. Consent By opting in on the Website and subsequently providing us with your personal information or utilizing our services, you consent to the collection, storage, processing, and disclosure of your Personal Information in line with this Privacy Policy and any future amendments. You acknowledge providing your information voluntarily and with an understanding of its intended use. Additionally, we will not be liable for any losses resulting from incorrect Personal Information provided by you. We will only share personal information outside of the IHLD with your explicit consent, especially sensitive personal information. 3. Control Over Your Personal Information You reserve the right to withdraw your consent at any time by notifying us in writing via email at ihlddelhi@gmail.com 4. Changes To The Privacy Policy We retain the right to update this Privacy Policy. Your rights under this Policy will not be reduced without your explicit consent. Changes will be clearly indicated with the date of revision provided. Significant alterations will be notified prominently, possibly through email notifications for certain services. 5. Personal Information Collected
  • Patient/Caregiver/Doctor/Health Care Professional Name
  • Date of Birth/Age
  • Gender
  • Address (including country and pin/postal code)
  • Phone number/Mobile number
  • Email address
  • Physical, physiological, and mental health conditions
  • Personal medical records and history
  • Financial information during product/service purchase or online payments
  • Login ID, password, and user details
  • Interaction records with IHLD representatives
  • Usage details such as time, frequency, and duration of use
  • Any other willingly shared information (collectively referred to as “Personal Information”)
  • Biometrics data
  • Genetic Data
  • Transgender Status
  • Intersex Status
  • Caste or Tribe
  • Religious or political belief or affiliation
  • Sexual orientation
  • Gender
6. How We Collect Personal Information
  • Methods for collecting your Personal Information may include:
  • Patient registration form submission
  • Details provided to IHLD Health Care Professionals or representatives
  • Website registration
  • Information shared during service acquisition
  • Website feature usage
  • Access granted to other websites
  • Utilisation of cookies (explained in detail in Clause 9)
7. Use Of Personal Information Your Personal Information may be utilized for various purposes, including but not limited to:
  • Providing efficient services
  • Operating and enhancing the Website and services
  • Conducting research and analysis for improving information, services and technologies
  • Contacting you for appointments, technical issues, payment reminders, deals and offers
  • Sending promotional communications
  • Advertising products/services of IHLD and third parties
  • Sharing information in case of acquisition/merger
  • Sharing with business partners for service provision
  • Administering agreements
  • Building user profiles
  • Responding to legal obligations or investigations
  • Aggregating Personal Information for research and analysis
8. Sharing And Transferring Of Personal Information Once you have consented to share your Personal Information, IHLD is authorized to exchange, transfer, or share your information as required, including across borders and with affiliates, agents, third-party service providers, partners, banks or institutions. We acknowledge that certain countries may not have stringent data protection laws, and when transferring information, we ensure contractual obligations to maintain privacy standards. 9. Use Of Cookies We may store temporary or permanent cookies on your device. You have the option to erase or block these cookies, although doing so may limit certain website features. We encourage configuring your browser settings to receive alerts when cookies are sent, allowing you to accept or refuse them. We do not store identifiable information in cookies and are not responsible for external sites’ cookies or data collection practices. 10. Security IHLD implements reasonable security measures like role-based access, password protection, and encryption to secure collected Personal Information. Access to this data is restricted to authorized personnel only. However, while we strive to maintain data security, the internet’s nature does not guarantee absolute security, and we cannot be held liable for breaches or unintended information disclosures. 11. Third Party References And Links References or links to third parties or their websites included within our services do not imply endorsement by the IHLD. These entities operate under their own terms and conditions and we do not control their content, terms of use, or privacy policies. We advise reviewing the privacy policies of external websites. 12. Rectification/Correction Of Personal Information For updating or correcting Personal Information, you may contact us at ihlddelhi@gmail.com . We will endeavour to incorporate the changes within a reasonable period. 13. Compliance With Laws Utilization of the IHLD website and services is subject to compliance with applicable laws in your country. 14. Term Of Storage Of Personal Information IHLD will store your Personal Information for at least three years from the last service use or as mandated by law. Please reach out to us at the provided email address for any queries or concerns regarding this Privacy Policy.

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